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Privacy Policy
Last modified: Monday, June 22, 2026
INTRODUCTION
VISEK INC. ("Company," "We," or “our”) respect your privacy and are committed to protecting it by complying with this policy.
This Privacy Policy forms part of and is incorporated by reference into our Website Terms and Conditions of Use available at this link. By accessing or using the Website, you acknowledge that your use of the Website is subject to both this Privacy Policy and the Website Terms and Conditions of Use.
This Privacy Policy applies to personal information that VISEK INC. collects, uses, discloses, stores, or otherwise processes in connection with the Website and related services. This Privacy Policy applies to all persons who access or use the Website, including individuals who browse the Website, create or use an individual account, create or administer an Organization account, act on behalf of an Organization, join or manage a membership, register for an event, purchase a ticket, attend an event, make or receive a sponsorship payment, post or respond to a local notice, local sale, lost pet notice, community posting, or other permitted posting, communicate through the Website, contact us for support, or otherwise interact with the Website.
This Privacy Policy also applies to Organizations, including associations, non-profits, businesses, charities, community groups, clubs, informal groups, and other organizations that create or use Organization accounts, as well as their owners, directors, officers, employees, contractors, volunteers, representatives, administrators, and other individuals who access or use the Website on their behalf. For the purposes of this Privacy Policy, “user” and “users” include, collectively and as applicable, individual users, Organizations, Organization administrators, members, registrants, ticket purchasers, attendees, donors, sponsors, persons who post or respond to local notices or community postings, persons who browse the Website, and any other person who accesses, uses, submits information through, or interacts with the Website.
The Company collects, uses, discloses, stores, and otherwise processes personal information to operate the Website, manage accounts, provide platform functionality, facilitate transactions, communicate with users, provide support, maintain security, prevent fraud and abuse, and comply with legal obligations. Where you interact with an Organization through the Website, the Company may disclose personal information reasonably necessary to facilitate that interaction to the applicable Organization, including information relating to memberships, events, registrations, tickets, refunds, donations, sponsorships, postings, and communications.
Organizations are responsible for how they use personal information they receive through the Website, including to administer memberships, events, registrations, tickets, refunds, and communications, and must comply with applicable privacy, anti-spam, consumer protection, and other laws.
This policy describes:
  • •How we collect, use, disclose, and protect the personal information of our customers and website users ("you").
  • •Describes the types of information we may collect from you or that you may provide when you visit the website www.visek.ca or www.myvillage.ca (each our "Website").
  • •Our practices for collecting, using, maintaining, protecting, and disclosing that information.
We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for limited purposes.
Privacy laws in Canada generally define "personal information" as any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information does not include anonymized information from which an individual cannot reasonably be identified.
This policy applies to information we collect, use, or disclose about you:
  • •On this Website.
  • •In email, text, and other electronic messages between you and this Website.
  • •When you interact with our advertising and applications on third-party websites and services if those applications or advertising include links to this policy.
The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third- party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.
Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time (see "Changes to Our Privacy Policy").
INFORMATION WE COLLECT ABOUT YOU
We collect and use several types of information from and about you, including:
  • •Personal information that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, email address, telephone number, IP address, username, account credentials, billing and transaction information, event registration information, ticket purchase information, membership information, Organization affiliation or profile information, communications sent through the Website, and any other identifier we may use to contact you.
  • •Account and profile information, including information you provide when creating, updating, or administering an individual account or Organization account, such as usernames, passwords, profile details, Organization names, Organization descriptions, administrator names, roles, permissions, and account preferences.
  • •Organization and membership information, including information relating to Organization profiles, Organization administrators, members, membership status, membership applications, membership communications, and related Organization activity.
  • •Event, registration, and ticketing information, including information relating to events, activities, registrations, ticket purchases, attendance, attendee lists, participation requirements, age restrictions, accessibility requests, cancellations, refunds, chargebacks, and communications with Organizations.
  • •Posting and user-submitted information, including information you submit, post, upload, display, transmit, or otherwise make available through the Website, such as local sale postings, lost pet notices, community notices, event listings, reviews, comments, messages, photographs, videos, logos, descriptions, and other User Submissions.
  • •Payment and transaction information, including information relating to fees, postings, registrations, ticket purchases, memberships, donations, sponsorships, refunds, chargebacks, payment status, transaction history, and related billing or payment details. Complete payment card information may be collected and processed by our payment processors, such as Helcim, and is subject to their applicable terms and privacy policies.
  • •Location and geographic information, including home address, postal code, municipality, event location, Organization location, address search information, map-related information, or other geographic information provided by you or generated through your use of the Website. We may use this information to provide geographically relevant content, including nearby events, activities, Organizations, postings, and location-based features. Location, address, mapping, or geocoding functionality may be supported by third-party providers such as Geoapify.
  • •Business-related information, including information related to your business, professional, or organizational role, such as title, duties, business address, business email address, business telephone number, Organization affiliation, and authority to act for an Organization.
  • •Communications and support information, including messages, inquiries, feedback, support requests, complaint information, dispute information, refund requests, and other communications you send to us, Organizations, or other users through the Website or by email, telephone, or other means.
  • •Marketing and preference information, including your communication preferences, subscription preferences, consent records, opt-out choices, and information about whether you open or interact with our emails or other communications.
  • •Technical information, including login information, browser type and version, time zone setting, browser plug-in types and versions, device information, operating system, platform, IP address, internet connection information, equipment used to access the Website, and usage details.
  • •Website usage and interaction information, including URLs, clickstream to, through, and from the Website, date and time of access, pages viewed or searched for, features used, page response times, download errors, length of visits, page interaction information, 3methods used to browse away from the Website, and other information about your interactions with the Website.
  • •Non-personal information that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as demographic, statistical, aggregated, or de-identified information. We may derive non-personal, statistical, aggregated, or de- identified information from personal information, including to understand Website usage, improve features, and measure activity on the Website.
HOW WE COLLECT INFORMATION ABOUT YOU
We use different methods to collect your information, including through:
  • •Information provided when registering to use the Website, creating an account, registering as or on behalf of an Organization, creating or updating an Organization profile, posting or updating event information, registering for events, purchasing tickets, subscribing to communications, requesting services, or reporting a problem with the Website.
  • •Records and copies of your correspondence (including email addresses), if you contact us.
  • •Details of registrations, ticket purchases, transactions, payments, refunds, cancellations, and other interactions carried out through the Website. You may be required to provide financial or billing information before completing a transaction through the Website.
  • •Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
  • •Your search queries on the Website.
You may also provide information to be published or displayed (hereinafter, "posted") on public areas of the Website or transmitted to other users of the Website or third parties (collectively,"User Contributions" ). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.
Information We Collect Through Cookies and Other Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including traffic data, logs, location-related information where enabled, IP address, operating system, browser type, and usage details.
The information we collect automatically is statistical information and may include personal information, and we may maintain it or associate it with personal information we collect in other ways, that you provide to us, or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
  • •Estimate our audience size and usage patterns.
  • •Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • •Speed up your searches.
  • •Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
  • •Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • •Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us, including any personal information:
  • •To present our Website and its contents to you.
  • •To provide you with information, products, or services that you request from us.
  • •To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
  • •To provide you with notices about your account, including expiration and renewal notices.
  • •To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.
  • •To notify you about changes to our Website or any products or services we offer or provide though it.
  • •To improve our Website, products or services, marketing, or customer relationships and experiences.
  • •To allow you to participate in interactive features.
  • •To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
  • •To facilitate event registrations, ticket purchases, transaction confirmations, event updates, cancellation notices, refund-related communications, and related Website functionality.
  • •To present geographically relevant content, including nearby events, and local Organizations.
  • •To conduct our Organization vetting process, to investigate potential fraud or misuse, to enforce our Terms and Conditions, and to maintain the safety and integrity of the Website.
  • •In any other way we may describe when you provide the information.
  • •For any other purpose with your consent.
We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you, as permitted by law. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data, adjust your user preferences in your account profile, use the unsubscribe mechanism at the bottom of our e-mails or e-mail us at support@visek.ca. For more information, see Choices About How We Use and Disclose Your Information.
We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
DISCLOSURE OF YOUR INFORMATION
When you register for an event, purchase tickets, communicate with an Organization, submit information through an event registration form, or otherwise interact with an Organization through the Website, we may disclose the personal information reasonably necessary to facilitate that interaction to the applicable Organization, including your name, contact information, 7registration details, attendance information, and transaction-related information. Organizations are independently responsible for their handling of personal information once disclosed to them. We may disclose personal information that we collect or you provide as described in this privacy policy:
  • •In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of VISEK INC.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by VISEK INC. about our customers and users is among the assets transferred.
  • •To advertisers and advertising networks that require the information to select and serve relevant advertisements to you and others. We do not disclose data about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers target a specific audience (for example, men in a specific location). We may make use of the personal information we have collected from you to enable us to display our advertisers' advertisement to that target audience.
  • •To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information.
  • •To contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
  • •To fulfill the purpose for which you provide it. For example, if you give us an email address to use the "email a friend" feature of our Website, we will transmit the contents of that email and your email address to the recipients.
  • •For any other purpose disclosed by us when you provide the information.
  • •With your consent.
  • •Where you register for an event, purchase tickets, communicate with an Organization, or otherwise use transaction-related Website functionality, we may disclose the personal information reasonably necessary to facilitate that interaction to the applicable Organization, payment processor, service provider, or other third party in accordance with this policy and applicable law.
We may also disclose your personal information:
  • •To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
  • •To enforce or apply our Terms and Conditions and other agreements, including for billing and collection purposes.
  • •If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of VISEK INC., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
TRANSFERRING YOUR PERSONAL INFORMATION
We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy.
We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. By submitting your personal information or engaging with the Website, you consent to this transfer, storage, or processing.
CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
You may have certain choices about how we use and disclose your personal information.
  • •Marketing Communications . If you receive promotional or marketing emails from us, you may unsubscribe by using the unsubscribe mechanism included in the email or by contacting us at support@visek.ca. Even if you unsubscribe from marketing communications, we may still send you transactional, account, registration, ticketing, security, administrative, legal, or service-related communications where necessary.
  • •Cookies and Similar Technologies. You can set your browser to refuse some or all cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of the Website may not function properly.
  • •Account Information . Where account functionality is available, you may be able to review or update certain account information by logging into your account or by contacting us.
  • •Withdrawal of Consent. Subject to legal, contractual, and technical restrictions, you may withdraw your consent to certain uses or disclosures of your personal information by contacting us. If you withdraw consent, we may not be able to provide certain Website features, services, registrations, ticketing, memberships, communications, or other functionality.
DATA SECURITY
The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Payment transactions may be facilitated through a third-party payment platform such as Helcim.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards, which any Website visitor can view.
Unfortunately, the transmission of information via the Internet is not completely secure. We cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
DATA RETENTION
Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
Registration records, ticket purchase records, transaction information, and related communications may be retained for a reasonable period following completion of the applicable event for legal, accounting, dispute resolution, fraud prevention, and business record purposes.
AGE RESTRICTION
The Website is intended for use only by individuals who are 18 years of age or older. No person under 18 years of age may create an account, register on the Website, make purchases through the Website, use interactive or public posting features, submit personal information, or otherwise use the Website.
We do not knowingly collect personal information from individuals under 18 years of age. If you are under 18, do not use or provide any information on or through the Website or any of its features, register on the Website, make any purchases through the Website, use any interactive or public comment features, or provide any information about yourself to us, including your name, address, telephone number, email address, username, payment information, location information, or any other personal information. If we learn that we have collected or received personal information from an individual under 18 years of age, we will take reasonable steps to delete that information, unless we are required or permitted by law to retain it. If you believe we may have collected information from or about an individual under 18 years of age, please send us an email at support@visek.ca
ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.
Where account functionality is available, you may be able to review or update certain account information by logging into your account. If you want to review, verify, correct, or withdraw consent to the use of your personal information you may also send us an email at support@visek.ca to request access to, correction of, or deletion of personal information that you have provided to us, subject to legal, contractual, technical, and operational restrictions. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. We may charge you a fee to access your personal information, however, we will notify you of any fee in advance.
We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation. Examples of such exceptions include:
  • •Information protected by solicitor-client privilege.
  • •Information that is part of a formal dispute resolution process.
  • •Information that is about another individual that would reveal their personal information or confidential commercial information.
  • •Information that is prohibitively expensive to provide.
If you are concerned about our response or would like to correct the information provided, you may contact our Privacy Officer at support@visek.ca.
If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use here.
WITHDRAWING YOUR CONSENT
Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. To withdraw your consent, if applicable, send us an email at support@visek.ca. Please note that if you withdraw your consent we may not be able to provide you with a particular product or service. We may be unable to provide certain features or services if consent is withdrawn.
CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, the Website, our services, legal requirements, or for other operational reasons. Your continued use of the Website after we post an updated Privacy Policy means that you acknowledge the updated Privacy Policy.
GOVERNING LAW
This Privacy Policy is governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute arising under this Privacy Policy shall be resolved in accordance with the dispute resolution provisions of our Terms and Conditions.
BUSINESS TRANSFERS
We may disclose, transfer, or otherwise make available personal information in connection with a proposed or completed business transaction, including a merger, acquisition, financing, reorganization, amalgamation, sale, transfer, assignment, or other disposition of all or part of our business, assets, shares, or operations. In such circumstances, personal information may be disclosed to or transferred to prospective or actual purchasers, investors, lenders, advisors, successors, assigns, or other parties involved in the transaction, where permitted by applicable law and subject to appropriate confidentiality protections. If such a transaction is completed, personal information may be transferred to the successor or acquiring organization and may be used and disclosed by that organization for the purposes described in this Privacy Policy, unless otherwise required by applicable law.
CONTACT INFORMATION AND CHALLENGING COMPLIANCE
We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. Please contact us at:
Privacy Officer: support@visek.ca
We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws. To discuss our compliance with this policy please contact our Privacy Officer using the contact information listed above.